GDPR Compliance Policy

Effective Date: January 1st, 2025

Master Terry Academy is committed to protecting the privacy and personal data of our users and customers. This GDPR Compliance Policy outlines how we comply with the General Data Protection Regulation (GDPR) when processing the personal data of individuals located in the European Economic Area (EEA).

1. Data Controller

The data controller for Master Terry Academy is:
Email: [email protected]

Master Terry Academy determines the purposes and means of processing personal data collected through our website and services.

2. Personal Data We Collect

We collect and process the following categories of personal data:

  • Identity Data: Name, email address, phone number, and billing information.
  • Usage Data: Information on how you interact with our website and services, including IP addresses and browsing activity.
  • Transaction Data: Payment details for purchases made on our website.
  • Communication Data: Records of correspondence, including support requests and inquiries.

3. Purpose of Data Collection

We collect and process personal data for the following purposes:

  • To fulfill purchases and provide requested services.
  • To communicate with you regarding updates, promotions, or service improvements.
  • To analyze website performance and user behavior for business optimization.
  • To comply with legal obligations or enforce our terms and conditions.

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Consent: Where you have provided explicit consent (e.g., subscribing to newsletters).
  • Contractual Obligation: To fulfill a purchase or provide services.
  • Legal Compliance: To comply with legal requirements, such as tax laws.
  • Legitimate Interest: To improve our website and services, provided your rights and freedoms are not overridden.

5. Your Rights Under GDPR

As an individual within the EEA, you have the following rights:

  • Right to Access: Request access to your personal data and obtain a copy of the data we hold.
  • Right to Rectification: Request correction of inaccurate or incomplete personal data.
  • Right to Erasure (Right to Be Forgotten): Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected.
  • Right to Restrict Processing: Request limitation of data processing under certain circumstances.
  • Right to Data Portability: Receive a copy of your personal data in a structured, commonly used format for transfer to another service.
  • Right to Object: Object to the processing of your data for direct marketing or legitimate interests.
  • Right to Withdraw Consent: Withdraw consent for data processing at any time, where consent is the legal basis for processing.

To exercise your rights, email us at [email protected]. We will respond within 30 days of receiving your request.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy. Once data is no longer required, it will be securely deleted or anonymized.

7. Data Security

We take appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Secure payment processing systems.
  • Encrypted data storage.
  • Regular monitoring and testing of security protocols.

8. Data Sharing

We do not sell personal data to third parties. We may share your data with the following entities under strict confidentiality:

  • Service Providers: For payment processing, email delivery, and website analytics.
  • Legal Authorities: Where required to comply with legal obligations or protect our rights.

9. Data Transfers Outside the EEA

If personal data is transferred outside the EEA, we ensure it is protected through:

  • EU-approved Standard Contractual Clauses.
  • Transfer to countries with an adequate level of data protection as determined by the European Commission.

10. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website performance. For detailed information, please refer to our Cookie Policy.

11. Contact and Complaints

If you have any questions or concerns about how we process your personal data, please contact us at [email protected].

If you believe we have violated your rights under GDPR, you have the right to lodge a complaint with your local Data Protection Authority (DPA).

This GDPR Compliance Policy is designed to ensure transparency and compliance with EU data protection laws. Thank you for trusting Master Terry Academy with your personal data.

Let me know if you need further refinements or additional policies!